Terms of Service

Welcome to Countoro, your partner for reliable accounting solutions. These Terms of Service ("Terms") apply to all services, digital content, and products provided by Countoro (www.countoro.com) in the year 2025. By accessing or using our offerings, you agree to these Terms.

1. Company Information

Countoro is located at Raffles Hotel, 1 Beach Road, Singapore 189673. Phone: +6588062782. Business ID: S9251671A.

2. Scope of Services

Countoro offers professional accounting assistance, bookkeeping support, and tax preparation guidance (collectively, "Services").

3. Infoproducts

Countoro provides digital resources, including guides, templates, and online courses ("Infoproducts"), designed to enhance your accounting knowledge and practices.

4. Products

Countoro offers physical items such as printed manuals and branded stationery ("Products").

5. Refund Policy

5.1 Services

If you cancel at least 48 hours before the scheduled service date, you may receive a full refund through your original payment method. Cancellations made less than 48 hours before the appointment are non-refundable due to scheduling commitments. However, you may reschedule the service once within 30 days at no additional charge by notifying us via our contact form.

5.2 Infoproducts

Infoproduct purchases are subject to a 14-day review period starting from the date of purchase. If you have not accessed or downloaded the Infoproduct, you may request a full refund through your original payment method. Once the content has been accessed or downloaded, purchases are final and non-refundable.

5.3 Products

You may return Products within 30 days of delivery in their original condition. To initiate a return, contact us via our contact form. Upon receipt and inspection of the returned item, we will issue a refund through your original payment method. Return shipping costs are the responsibility of the customer unless the Product is defective or damaged.

6. Changes to Terms

Countoro reserves the right to modify these Terms at any time. Updated Terms will be posted on www.countoro.com.

7. Contact Us

For questions or concerns about these Terms, please reach out via phone at +6588062782 or through our contact form.